| Elevated Errors on us2 | none | 3.8 h |
| Elevated errors on us2 cluster | none | 1.5 h |
| Intermittent API errors in US2 cluster | minor | 1.1 h |
| Cluster SA1: Delayed Channels webhook delivery on SA1 cluster | minor | 11 min |
| Increased error rate on the US2 cluster | none | 1.7 h |
| Errors increase for API in cluster us3 | none | 21 min |
| Increased error rate on the US2 cluster impacting presence events | none | 14 min |
| Incorrect subscription changes affecting some accounts | none | 19 h |
| Intermittent errors with message delivery on cluster us2 | minor | 3.9 h |
| Intermittent errors with message delivery | minor | 31 min |
| AP1 cluster - Socket connection failures | minor | 1.8 h |
| Elevated API Errors in AP4 Cluster | major | 2.6 h |
| US3 cluster - major outage | major | 2.1 h |
| MT1 cluster - increased latency | major | 14 h |
| Pusher Beams degradation | minor | 14 h |
| Beams - webhook delivery issues | none | 2.0 h |
| MT1 cluster - increased latency and webhook delivery failures | minor | 4.8 h |
| Increased latency - US2 cluster | minor | 7.5 h |
| Higher latency on our AP1 cluster for some customers | minor | 35 h |
| Intermittent failures establishing socket connections on our US2 cluster for some customers | none | 3.3 h |
| Pusher Channel Historical Usage reports are not working since 27 July 4 PM UTC+1 | minor | 24 h |
| Interruption in Stats Collection and Degraded Datadog Integration | minor | 26 h |
| Pusher dashboard inaccessible for logins with username/password | minor | 50 min |
| Users unable to Log In using Google Login | minor | 1.0 h |
| Some customers are unable to downgrade their account | minor | 25 min |
| Beams: intermittent disruption loading accounts from the pusher dashboard | none | -1879 min |
| Increased latency on MT1 | minor | 14 min |
| We are experiencing a major outage in our US2 cluster | critical | 5.1 h |
| Inaccurate Account Usage Warnings Reported | minor | 53 min |
| Statistics Aggregation delayed | none | 1.9 h |
| Stats collection experiencing an interruption | critical | 1.6 h |
| Intermittent failures delivering webhooks on EU cluster | minor | 1.4 h |
| Experiencing Degraded Performance in EU clusters for Pusher Channels | none | 1.4 h |
| Experiencing Delays in Webhook Processing for Pusher Channel | none | 3.1 h |
| SSL certificate renewal for our legacy telemetry endpoint | none | -203 min |
| High Latency in US2 on Channels WebSocket Client API | none | 9.7 h |
| High Latency in US2 on Channels WebSocket Client API | none | 15 h |
| Functions dashboard returns error | minor | 2.2 h |
| Pusher.com website down | none | 56 min |
| Service Disruption Notice: Pusher US2 Cluster | none | 0 min |
| Pusher US2 webhooks delayed | minor | 3.1 h |
| Pusher US2 webhooks delayed | minor | 11 h |
| Pusher EU webhooks delayed | minor | 14 h |
| Pusher US3 cluster outage | none | 2.2 h |
| Channels Stats Missing Data | none | -37 min |
| Public EU cluster outage | critical | 36 min |
| US2 Customers may be experiencing latency issues with or unable to utilize the Channels WebSocket and REST API | minor | 49 min |
| Customers using Datadog exporter feature at pusher channels might experience a small data loss or delay on the dashboards | minor | 46 min |
| High latency on channels US2 API | minor | 51 min |
| A subset of webhooks may not be successfully delivered - EU cluster only | minor | 1.3 h |
| intermittent issues with publishing messages in EU cluster | minor | 24 h |
| Webhook delivery issue - Channels EU cluster | minor | 26 min |
| Channels EU cluster having intermittent issues | critical | 4.7 h |
| Disruption in Channels stats integration | none | 0 min |
| Marketing website is unreachable for some visitors | minor | 58 min |
| Partial outage in eu cluster | none | 0 min |
| Insights and graphs not available in neither customer and admin view | none | 38 h |
| Elevated API Errors | major | 13 h |
| MT1 Cluster issues | critical | 1.1 h |
| MT1 cluster outage | critical | 6.5 h |
| MT1 Elevated Errors | critical | 1.9 h |
| Elevated error rates on mt1 cluster | none | 0 min |
| Partial disruption in DataDog metrics exporter | none | 0 min |
| ap3 cluster experience reconnections for transports: sockjs, xhr_streaming, and xhr_polling | none | 18 min |
| Issues impacting clients connected to our fallback transports in the MT1 cluster | none | 54 min |
| Partial outage in MT1 cluster | none | 0 min |
| Partial outage in MT1 cluster | none | 0 min |
| MT1 API service degradation | none | 0 min |
| Customers are unable to access the Pusher Dashboard. | major | 2.4 h |
| Mt1 cluster outage - API and Connections unavailable | none | 1 min |
| EU cluster outage - API and Connections unavailable | none | 13 min |
| SockJS Client Events on AP4 Degraded | none | 17 min |
| Channels Usage Stats Not Updating in Pusher Dashboard | major | 3.1 h |
| Increased latency and error rates in the US2 cluster API | minor | 5.7 h |
| Partial outage in MT1 cluster affecting customers using presence and presence webhook between 5:44 to 6:35 UTC | none | 0 min |
| Increased error rates in the US2 cluster API | minor | 7.2 h |
| Stats Integration with DataDog encountering errors | minor | 24 h |
| Increased latency on MT1 and US2 Clusters - Starting at 15:15 UTC | minor | 1.3 h |
| Increased publish latency in eu cluster | minor | 13 min |
| Missing Channels Stats | none | 0 min |
| Search not working on tutorial and docs pages | minor | 1.1 h |
| Degraded performance for AP1 cluster | minor | 9 min |
| Elevated error rates in us-east-2 | minor | 6 min |
| Pusher Dashboard not presenting latest stats | minor | 7.3 h |
| MT1 outage | major | 3.3 h |
| Inconsistent presence status in presence channels | minor | 0 min |
| Expired SSL certificate on mt1 cluster | critical | 1.9 h |
| API sockjs-ap2.pusher.com is unavailable | major | 41 min |
| Pusher Statistics exporter not exporting data | minor | 44 min |
| Dashboard unavailable | major | 22 min |
| Pusher Dashboard is unavailable | minor | 3.6 h |
| Partial Webhook Outage For All Multi-Tenant Clusters Excluding MT1 | major | 52 min |
| Pusher Statistics exporter not exporting data | minor | 17 min |
| MT1 Outage | major | 40 min |
| Errors processing usage stats | critical | 2.3 h |
| US2 webhook delays | critical | 59 min |
| Intermittent elevated reconnections | none | 0 min |
| MT1 Outage - Partial connection and message delivery failure on mt1 cluster | major | 14 min |
| MT1 webhook delays | minor | 23 min |
| Elevated Error Rates on Channels MT1 Cluster | major | 0 min |