Changes / Pusher / Stats collection experiencing an interruption
Pusher: Critical incident: Stats collection experiencing an interruption
Summary
Pusher reported a critical interruption in Channels Stats Integrations: stats collection stopped at 2024-06-05 21:01 UTC, leaving customers without stats collection for 1 h 38 min. The vendor reported a fix at 2024-06-05 22:23 UTC and resolved the incident at 2024-06-05 22:39 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Stats collection experiencing an interruption
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2024-06-05 21:01 UTC
Before: not present
After: 2024-06-05 22:39 UTC
Before: not present
After: Channels Stats Integrations
Before: not present
After: We are investigating why Stats collection has stopped.
Before: not present
After: The problem has been identified and fixed. We are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Stats collection experiencing an interruption (this change) Pusher reported a critical interruption in Channels Stats Integrations: stats collection stopped at 2024-06-05 21:01 UTC, leaving customers without stats collection for 1 h 38 min. The vendor reported a fix at 2024-06-05 22:23 UTC and resolved the incident at 2024-06-05 22:39 UTC; no cause was stated. | Major incident |