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Pusher: Stats collection experiencing an interruption

Impact: criticalStatus: resolvedStarted Resolved (1.6 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Pusher reported a critical interruption in Channels Stats Integrations: stats collection stopped at 2024-06-05 21:01 UTC, leaving customers without stats collection for 1 h 38 min. The vendor reported a fix at 2024-06-05 22:23 UTC and resolved the incident at 2024-06-05 22:39 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Channels Stats Integrations

Timeline of updates

  1. investigating

    We are investigating why Stats collection has stopped.

  2. monitoring

    The problem has been identified and fixed. We are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Pusher profile · Recent Pusher incidents · Markdown · JSON