# Pusher: Stats collection experiencing an interruption

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-06-05 21:01 UTC · Resolved: 2024-06-05 22:39 UTC · Duration: 1.6 h
- Updates: 3 · Affected components: Channels Stats Integrations
- [Vendor status page: https://stspg.io/dg8qlbjm7537](https://stspg.io/dg8qlbjm7537)
- [Company: Pusher](https://rewindex.com/company/pusher.md)

## Summary

Pusher reported a critical interruption in Channels Stats Integrations: stats collection stopped at 2024-06-05 21:01 UTC, leaving customers without stats collection for 1 h 38 min. The vendor reported a fix at 2024-06-05 22:23 UTC and resolved the incident at 2024-06-05 22:39 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-06-05 21:01 UTC: We are investigating why Stats collection has stopped.
- **monitoring** 2024-06-05 22:23 UTC: The problem has been identified and fixed. We are monitoring the results.
- **resolved** 2024-06-05 22:39 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-06-05 21:01 UTC: [Critical incident: Stats collection experiencing an interruption](https://rewindex.com/change/i046a6afbc73704.md)


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Canonical: https://rewindex.com/company/pusher/incidents/d3hnx6w1n7xn · Markdown: https://rewindex.com/company/pusher/incidents/d3hnx6w1n7xn.md · JSON: https://rewindex.com/api/v1/companies/pusher/incidents/d3hnx6w1n7xn · Generated 2026-10-18T12:42:32.135Z