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Pusher: Elevated errors on us2 cluster

Affected components: Channels REST APIChannels presence channelsChannels WebSocket client API

Timeline of updates

1. investigating2026-08-22 03:17 UTC

   We are investigating an increased error rate affecting the us2 cluster. All services remain operational, but a subset of customers may experience intermittent issues.

2. monitoring2026-08-22 03:32 UTC

   A fix has been implemented, and we are monitoring the results. All publish requests are now succeeding.

3. resolved2026-08-22 04:47 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Pusher profile · Recent Pusher incidents · Markdown · JSON