# Pusher: Elevated errors on us2 cluster

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-08-22 03:17 UTC · Resolved: 2026-08-22 04:47 UTC · Duration: 1.5 h
- Updates: 3 · Affected components: Channels REST API, Channels presence channels, Channels WebSocket client API
- [Vendor status page: https://stspg.io/7bnbcgkbhdkl](https://stspg.io/7bnbcgkbhdkl)
- [Company: Pusher](https://rewindex.com/company/pusher.md)

## Timeline of updates

- **investigating** 2026-08-22 03:17 UTC: We are investigating an increased error rate affecting the us2 cluster. All services remain operational, but a subset of customers may experience intermittent issues.
- **monitoring** 2026-08-22 03:32 UTC: A fix has been implemented, and we are monitoring the results. All publish requests are now succeeding.
- **resolved** 2026-08-22 04:47 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/pusher/incidents/639q1q5vhn1t · Markdown: https://rewindex.com/company/pusher/incidents/639q1q5vhn1t.md · JSON: https://rewindex.com/api/v1/companies/pusher/incidents/639q1q5vhn1t · Generated 2026-10-18T12:41:34.960Z