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CompaniesPusherIncidents

Pusher: US2 Customers may be experiencing latency issues with or unable to utilize the Channels WebSocket and REST API

MinorStatus: resolvedStarted Resolved (49 min)4 updatesstspg.io (opens in new tab)

Affected components: Channels REST APIChannels WebSocket client API

Timeline of updates

  1. investigating

    We are currently investigating an issue in US2 where some clients may be experiencing latency issues or unable to utilize the Channels WebSocket and REST API.

  2. identified

    The team has identified the cause of the latency and are actively working to resolve the high latency issues.

  3. monitoring

    The fix has been implemented and latency has improved.

  4. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Pusher, started 2023-12-01 20:31 UTC, resolved after 49 min, 4 update(s).

Title
US2 Customers may be experiencing latency issues with or unable to utilize the Channels WebSocket and REST API
Vendor
Pusher
Date
URL
https://rewindex.com/company/pusher/incidents/gcv31s0hj79b

Pusher profileRecent Pusher incidentsAll outages on December 1, 2023Pusher in December 2023MarkdownJSON