Changes / Pusher / Public EU cluster outage

Pusher: Critical incident: Public EU cluster outage

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Public EU cluster outage
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-12-05 17:34 UTC
AddedResolved time#5
Before: not present
After: 2023-12-05 18:11 UTC
AddedAffected components#6
Before: not present
After: Channels presence channels, Channels REST API, Channels Stats Integrations, Channels Webhooks, Channels WebSocket client API
AddedUpdateinvestigating#7
Before: not present
After: The public EU cluster is currently experiencing an outage which affects customers in this region. For customers in other regions, there is no impact. We are actively working on restoring the public EU cluster.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: The public EU cluster has been restored and all services are now back online. We will continue to monitor the cluster health.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Public EU cluster outage (this change)Major incident

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