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Pusher: Experiencing Degraded Performance in EU clusters for Pusher Channels

Affected components: Channels Pusher.js CDN

Timeline of updates

1. investigating2024-05-20 08:42 UTC

   Impact: We are currently experiencing degraded performance on our EU clusters. As a result, some users are unable to send messages, and delays may be experienced. Affected Product: Pusher Channels Current Status: Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and understanding as we work to resolve this issue promptly. Thank you for your continued support.

2. identified2024-05-20 09:01 UTC

   Issue identified and being fixed.

3. monitoring2024-05-20 10:07 UTC

   Resolved. Monitoring the system.

4. resolved2024-05-20 10:09 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Pusher profile · Recent Pusher incidents · Markdown · JSON