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CompaniesPusherIncidents

Pusher: Some customers are unable to downgrade their account

MinorStatus: resolvedStarted Resolved (25 min)2 updatesstspg.io (opens in new tab)

Affected components: Channels Dashboard

Timeline of updates

  1. investigating

    We are aware of an issue where customers can't downgrade their account plan. Everything else continues to function normally.

  2. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Pusher, started 2024-11-01 15:32 UTC, resolved after 25 min, 2 update(s).

Title
Some customers are unable to downgrade their account
Vendor
Pusher
Date
URL
https://rewindex.com/company/pusher/incidents/2qww1j1p5xxf

Pusher profileRecent Pusher incidentsAll outages on November 1, 2024Pusher in November 2024MarkdownJSON