Companies / devtools

Cloudinary

cloudinary.comStatus page: status.cloudinary.comNow: operational since 2026-10-17
307incidents since 2015-03-08
54major or critical
6in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: Issues accessing the Cloudinary web UI
Cloudinary’s major web UI outage prevented some users from logging in or using the Console and Media Library. It started at 2026-10-16 20:06 UTC and was resolved at 2026-10-16 21:53 UTC, lasting 1 h 46 min; a fix was implemented at 21:08 UTC. Image/video delivery, uploads and API requests using API credentials were unaffected.
Major incident
Major incident: Increased Error Rates – EU Region
Cloudinary reported a major EU-region incident affecting uploads (eager transformations), transformations, and delivery; errors began approximately 06:15 UTC on 2026-09-28. The recorded incident started at 2026-09-28 09:58 UTC and was resolved at 2026-09-28 14:33 UTC, lasting 4 h 35 min. A fix was implemented at 10:08 UTC.
Major incident
Major incident: Elevated Error Rates for Requests Using g_autoMajor incident
Major incident: DAM View Assets ErrorMajor incident
Major incident: Management of API credentials is currently experiencing issuesMajor incident
Major incident: Errors with Account CreationMajor incident
Major incident: Search API and Media Library IssuesMajor incident
Critical incident: Cloudinary Support Portal OutageMajor incident
Major incident: Some users unable to overwrite assetsMajor incident
Major incident: VIESUS™ Automatic Image Enhancement is currently down.Major incident

Full Cloudinary change timeline, with diffs →

Status incident history

Cloudinary status incidents per year
010203040↑ incidents201520162017201820192020202120222023202420252026111910272540232832334019
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
2015111
2016190
2017101
2018274
2019256
2020404
2021237
2022285
2023327
2024338
2025404
2026197
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10minor1
2023-10none1
2023-11minor1
2023-12minor1
2023-12none1
2024-01minor4
2024-02none2
2024-03major2
2024-03minor2
2024-03none1
2024-04minor2
2024-04none1
2024-05major1
2024-06major2
2024-07major1
2024-07minor3
2024-07none1
2024-08minor3
2024-09minor4
2024-09none1
2024-10none1
2024-12major2
2025-01none4
2025-02minor1
2025-02none1
2025-03none1
2025-04minor3
2025-05minor2
2025-06major2
2025-06minor3
2025-06none4
2025-07major1
2025-07minor3
2025-08minor2
2025-08none1
2025-09none1
2025-10minor3
2025-10none2
2025-11minor2
2025-12critical1
2025-12minor3
2026-01minor2
2026-01none1
2026-02major1
2026-02minor2
2026-03major2
2026-03minor1
2026-06major1
2026-06minor1
2026-07major1
2026-07minor3
2026-08minor1
2026-09major1
2026-10major1
2026-10minor1

Silent edits

No silent edits or deletions detected for Cloudinary yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

Page snapshot history
PricingPrivacy policyTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Trust / security: baseline2026-10-17 Pricing: baseline2026-10-17 Privacy policy: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Trust / securitybaseline
2026-10-17Pricingbaseline
2026-10-17Privacy policybaseline
PageURLVersionsLast changedLast fetched OKHistory
Privacy policycloudinary.com/privacy12026-10-172026-10-17none yet
Pricingcloudinary.com/pricing12026-10-172026-10-17none yet
Trust / securitycloudinary.com/trust12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 307 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Issues accessing the Cloudinary web UImajor1.8 h
Usage reports unavailable in Console Dashboardminor-21 min
Increased Error Rates – EU Regionmajor4.6 h
Media Library / asset visibilityminor25 h
Add-on installations are unavailableminor1.4 h
Connection failures with the Cloudinary MCP Connectorminor12 h
Some customers experience authentication problems when accessing Cloudinary's Figma pluginminor-2808 min
Elevated Error Rates for Requests Using g_automajor2.4 h
Delays in MediaFlowsminor15 h
DAM View Assets Errormajor17 h
Management of API credentials is currently experiencing issuesmajor2.7 h
Errors with Account Creationmajor1.8 h
Issues with MediaFlows Event Triggersminor15 h
Saved search fails for SMDs with spaces in name.minor5.5 h
High latency when using the Cloudinary consoleminor15 h
Search API and Media Library Issuesmajor3.7 h
Degraded performances when using the Media Libraryminor1.3 h
PDF transformations may fail under specific conditions(q_auto) at the time of Upload.none14 h
Creative Approval Workflow Unavailableminor36 min
Billing Dashboard and Plans Outageminor3.9 h
Failed transformation requests with combination of Strict Transformations and Auto-Uploadminor4.4 h
Media Library Widget login errorminor47 min
Cloudinary Support Portal Outagecritical4.8 h
Delivery hostname res.cloudinary.com is blocked in Indonesiaminor6 d
Media Library Widget Access Limitedminor6.1 h
Asset thumbnails not loading correctly in Media Library Widgetminor57 min
Degraded Performance - Usage Data & Reporting Delaysminor25 h
Degraded Performance in US Datacenterminor32 h
Elevated Errors in Webhook Notificationsnone12 h
Elevated Errors on Transformationsnone4.7 h
Third-Party Security Incident Impacting Salesforce Integration via Driftnone0 min
API calls for clouds in EU/AP geo-region may result in 404none0 min
Collections are not being detectedminor48 min
Elevated error rates in Cloudinary Background Removalminor5.4 h
Modules in Video App and the developer dashboard are not loadingminor32 min
Degraded Performance for our Media Delivery Serviceminor13 h
Some users unable to overwrite assetsmajor4.4 h
Webhook Notification Delivery Delaysminor23 h
Admins Unable to Create New Usersnone6.3 h
VIESUS™ Automatic Image Enhancement is currently down.major4.6 h
Media Processing and transformations related to AI is currently down.minor2.6 h
Intermittent errors with our Aspose add-onminor14 h
Google Cloud outage affecting features including Documentation, Add-Ons, Use of Google Cloud Storage for account backupsminor6.2 h
Collections pagination missingnone13 h
Cloudinary Console Unavailablemajor1.2 h
Video Player Studio is downnone9.2 h
Possible degradation in super resolution resultsnone2.4 h
Webhook notifications are currently delayed in EU and AP regionsminor3.9 h
Slow/failing asset delivery & API callsminor4.1 h
Notification Management increased response time (webhook)minor0 min
Notification Management Errors (webhook)minor2.9 h
Custom Actions not loading in Media Library interfaceminor50 min
Elevated error rates effecting our delivery and video dashboards.none0 min
Updates to the assets in UI are not reflected in the Search(ML)- US Data Center only.none3.6 h
Potential issue impacting asset deliveryminor8.7 h
Errors when accessing Cloudinary Programmable Media productnone0 min
Page Unavailable message when signing up for a new accountnone3.1 h
Increased Error Rates on Manage Transformations Pagenone0 min
Some raw uploads may have an additional extension added to it.none9.0 h
Manage Transformation page is currently down.major2.4 h
DAM and Provisioning API downtimemajor3.9 h
Poor quality results for generative background replacenone3.0 h
Webhook notifications are currently delayed for EU and APAC regionsminor4.4 h
Elevated error rates in delivery via Akamaiminor2.6 h
Webhook notifications are currently delayedminor2.9 h
API slowness/timeout issues for AP regionnone0 min
Login errors due to wrong confirmation code after password resetminor7.2 h
Aspose Document Conversion Addon Timeout on Uploadminor3 d
Usage Overview Unavailable in Dashboardminor2 min
Elevated errors and latency for EU region/datacenterminor4.5 h
User management causing errorsmajor6.6 h
Delays in CDN invalidation requestsminor7 min
Cloudinary console issuesminor14 h
Failed requests and degraded performance in asset delivery and management APIsminor1.2 h
Aspose Document Conversion Addon Timeout on Uploadnone22 d
[VIESUS™ Automatic Image Enhancement] add-on is currently not delivering the expected enhancementsmajor26 h
Portion of free plan accounts temporarily disabledmajor5.7 h
Errors when accessing Cloudinary consolemajor3.3 h
UI is down.none0 min
The Unpkg service is currently down and is causing disruption in the delivery of package files which include - video player, widgets, and code snippets examples in our documentation and demo websites.minor4.8 h
Customers with PAYG accounts and feature plan for "multiple sub accounts" can't access the consoleminor2.3 h
Non-US Customers might experience issues at the time of uploading assets asynchronouslynone1.4 h
Delays in producing results for content-aware trackingminor5.8 h
Slowness in usage reportsminor3.1 h
Errors logging in to Management Console / Media librarymajor5.7 h
Named transformations update issuemajor3.4 h
High background processing latencies for async uploadsnone4.2 h
Access to the PM/Dashboard console page is unavailable (RESOLVED)none0 min
Elevated errors for Imagga add-onsminor18 h
Broken CSS in Cloudinary Login pageminor3.0 h
Delays in processing of requests using the Perception Point addonminor5.7 h
Updating "Single-selection list" and "Multiple-selection list" metadata fields via the Media library not workingminor37 min
Aspose Document Conversion Addon Timeout on Uploadnone3 d
CDN invalidations are delayedminor1.6 h
Drag and Drop uploads via Media Library not workingminor7.4 h
Google AI Video Transcription add-on not availablenone2 min
Elevated error rate when delivery of new images of type "gravatar"minor25 h
ShutterStock uploads via the Upload Widget are not working.minor43 h
Elevated Error rates when using the Media Library Widget with signaturesminor6.7 h
Intermittent access to Media Library for US geosmajor3 d