Cloudinary: Search API and Media Library Issues

Impact: majorStatus: resolvedStarted 2026-02-10 08:21 UTCResolved 2026-02-10 12:02 UTC (3.7 h)2 updatesSource: stspg.io

Summary

Cloudinary reported a major incident affecting Search API functionality and visibility of newly uploaded assets in Media Library, listing AP, EU and US Admin API components. Symptoms started around 04:30 UTC; the incident record ran from 2026-02-10 08:21 UTC to resolution at 2026-02-10 12:02 UTC (recorded duration: 3 h 41 min).

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Admin API - EUEU Datacenter - Admin API - EUAdmin API - USUS Datacenter - Admin API - USAdmin API - APAP Datacenter - Admin API - AP

Timeline of updates

identified2026-02-10 08:21 UTC
Started around 04:30 UTC, search API functionality may be non-functional and newly uploaded assets may not be visible in the Media Library.
resolved2026-02-10 12:02 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Search API and Media Library Issues 2026-02-10 08:21 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Cloudinary profile · Recent Cloudinary incidents · Markdown · JSON