# Cloudinary: Search API and Media Library Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-02-10 08:21 UTC · Resolved: 2026-02-10 12:02 UTC · Duration: 3.7 h
- Updates: 2 · Affected components: Admin API - EU, EU Datacenter - Admin API - EU, Admin API - US, US Datacenter - Admin API - US, Admin API - AP, AP Datacenter - Admin API - AP
- [Vendor status page: https://stspg.io/6s1sqpsq6p71](https://stspg.io/6s1sqpsq6p71)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Summary

Cloudinary reported a major incident affecting Search API functionality and visibility of newly uploaded assets in Media Library, listing AP, EU and US Admin API components. Symptoms started around 04:30 UTC; the incident record ran from 2026-02-10 08:21 UTC to resolution at 2026-02-10 12:02 UTC (recorded duration: 3 h 41 min). _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-02-10 08:21 UTC: Started around 04:30 UTC, search API functionality may be non-functional and newly uploaded assets may not be visible in the Media Library.
- **resolved** 2026-02-10 12:02 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-02-10 08:21 UTC: [Major incident: Search API and Media Library Issues](https://rewindex.com/change/i94e00fa62bb84d.md)


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Canonical: https://rewindex.com/company/cloudinary/incidents/7zdlw0t8kdsm · Markdown: https://rewindex.com/company/cloudinary/incidents/7zdlw0t8kdsm.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/7zdlw0t8kdsm · Generated 2026-10-18T10:30:47.451Z