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Cloudinary: Webhook Notification Delivery Delays

Impact: minorStatus: resolvedStarted Resolved (23 h)6 updatesSource: stspg.io (opens in new tab)

Affected components: US Datacenter - Webhooks / HTTP notifications - USWebhooks / HTTP notifications - US

Timeline of updates

  1. investigating

    We are currently experiencing delays in our webhook notification delivery system. Customers may observe that webhook events are delivered later than expected. Our engineering team is actively investigating the root cause and working to restore normal delivery speeds. We will provide updates as more information becomes available.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. investigating

    We are aware that webhook notifications aren't being received and are investigating it.

  5. monitoring

    A fix has been implemented and we are monitoring the results.

  6. resolved

    After several hours of further monitoring, we've confirmed that webhooks notification queues have remained stable and new notifications are being processed as expected.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Cloudinary profile · Recent Cloudinary incidents · Markdown · JSON