# Cloudinary: Webhook Notification Delivery Delays

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-03 10:13 UTC · Resolved: 2025-07-04 08:52 UTC · Duration: 23 h
- Updates: 6 · Affected components: US Datacenter - Webhooks / HTTP notifications - US, Webhooks / HTTP notifications - US
- [Vendor status page: https://stspg.io/n9c4csypj3xy](https://stspg.io/n9c4csypj3xy)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **investigating** 2025-07-03 10:13 UTC: We are currently experiencing delays in our webhook notification delivery system. Customers may observe that webhook events are delivered later than expected. Our engineering team is actively investigating the root cause and working to restore normal delivery speeds. We will provide updates as more information becomes available.
- **investigating** 2025-07-03 10:37 UTC: We are continuing to investigate this issue.
- **monitoring** 2025-07-03 11:55 UTC: A fix has been implemented and we are monitoring the results.
- **investigating** 2025-07-03 14:51 UTC: We are aware that webhook notifications aren't being received and are investigating it.
- **monitoring** 2025-07-03 16:52 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-07-04 08:52 UTC: After several hours of further monitoring, we've confirmed that webhooks notification queues have remained stable and new notifications are being processed as expected.


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Canonical: https://rewindex.com/company/cloudinary/incidents/kr64cbb2gxxm · Markdown: https://rewindex.com/company/cloudinary/incidents/kr64cbb2gxxm.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/kr64cbb2gxxm · Generated 2026-10-18T10:24:14.700Z