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Cloudinary: Errors with Account Creation

Impact: majorStatus: resolvedStarted Resolved (1.8 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Cloudinary reported a major Management Console incident affecting account sign-ups from 2026-03-19 16:48 UTC to 2026-03-19 18:38 UTC, lasting 1 h 50 min. A fix was deployed by 03-19 17:13 UTC; Cloudinary confirmed resolution and normal service at the end of the incident.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Management Console

Timeline of updates

  1. investigating

    We're currently investigating a reported issue when users are attempting to sign up. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

  2. monitoring

    A fix for this issue has been deployed, and we are currently monitoring the results.

  3. resolved

    The recent sign-up issue has been resolved. All services are now operating normally.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Cloudinary profile · Recent Cloudinary incidents · Markdown · JSON