# Cloudinary: Errors with Account Creation

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-19 16:48 UTC · Resolved: 2026-03-19 18:38 UTC · Duration: 1.8 h
- Updates: 3 · Affected components: Management Console
- [Vendor status page: https://stspg.io/c5ygzb7m12v6](https://stspg.io/c5ygzb7m12v6)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Summary

Cloudinary reported a major Management Console incident affecting account sign-ups from 2026-03-19 16:48 UTC to 2026-03-19 18:38 UTC, lasting 1 h 50 min. A fix was deployed by 03-19 17:13 UTC; Cloudinary confirmed resolution and normal service at the end of the incident. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-19 16:48 UTC: We're currently investigating a reported issue when users are attempting to sign up. Our engineering team is working to restore normal operation, and we will provide further updates shortly.
- **monitoring** 2026-03-19 17:13 UTC: A fix for this issue has been deployed, and we are currently monitoring the results.
- **resolved** 2026-03-19 18:38 UTC: The recent sign-up issue has been resolved. All services are now operating normally.

## Rewindex changes for this incident

- 2026-03-19 16:48 UTC: [Major incident: Errors with Account Creation](https://rewindex.com/change/id70dd1433f0ae3.md)


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Canonical: https://rewindex.com/company/cloudinary/incidents/nq7690mf9s14 · Markdown: https://rewindex.com/company/cloudinary/incidents/nq7690mf9s14.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/nq7690mf9s14 · Generated 2026-10-18T11:26:28.052Z