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Cloudinary: Asset thumbnails not loading correctly in Media Library Widget

MinorStatus: resolvedStarted Resolved (57 min)3 updatesstspg.io (opens in new tab)

Affected components: Media Library Widget

Timeline of updates

  1. investigating

    We are investigating a reported issue where asset thumbnails/previews are not loading correctly when using the Media Library Widget embedded in a website or application. Other functionality of the widget is not believed to be affected at this time, and the thumbnail/preview issue is actively being worked; we hope to have a resolution soon.

  2. identified

    The source of the issue has been identified, and a fix will be deployed as soon as possible

  3. resolved

    A new version of the Media Library Widget has been published with a fix for this issue. If you're still seeing errors with the thumbnails/previews, please clear your browser cache to ensure you're using the newest version of the widget code.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Cloudinary, started 2025-10-22 14:01 UTC, resolved after 57 min, 3 update(s).

Title
Asset thumbnails not loading correctly in Media Library Widget
Vendor
Cloudinary
Date
URL
https://rewindex.com/company/cloudinary/incidents/ygb1qdnwmmtc

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