Cloudinary: Failed requests and degraded performance in asset delivery and management APIs
Timeline of updates
- resolved
After further investigation, errors related to this incident occurred between 09:00 and 09:15 UTC, and between 09:40 and 09:45 UTC, during which management and delivery of assets were affected for a subset of customers. A smaller number of errors continued until 10:32 UTC, isolated to background processing (such as generation of eager transformations) Affected customers should have full functionality restored, and any failed requests are expected to succeed if retried now
From Cloudinary’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.cloudinary.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Cloudinary, started 2024-07-12 09:30 UTC, resolved after 1.2 h, 1 update(s).
- Title
- Failed requests and degraded performance in asset delivery and management APIs
- Vendor
- Cloudinary
- Date
- URL
- https://rewindex.com/company/cloudinary/incidents/g9m14ry7qccm
Cloudinary profileRecent Cloudinary incidentsAll outages on July 12, 2024Cloudinary in July 2024MarkdownJSON