# Cloudinary: Failed requests and degraded performance in asset delivery and management APIs

> Cloudinary status incident “Failed requests and degraded performance in asset delivery and management APIs” on 2024-07-12: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/g9m14ry7qccm
Last updated: 2024-07-12T10:44:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-12 09:30 UTC · Resolved: 2024-07-12 10:44 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.cloudinary.com/incidents/g9m14ry7qccm](https://status.cloudinary.com/incidents/g9m14ry7qccm)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **resolved** 2024-07-12 10:44 UTC: After further investigation, errors related to this incident occurred between 09:00 and 09:15 UTC, and between 09:40 and 09:45 UTC, during which management and delivery of assets were affected for a subset of customers. A smaller number of errors continued until 10:32 UTC, isolated to background processing (such as generation of eager transformations) Affected customers should have full functionality restored, and any failed requests are expected to succeed if retried now

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Cloudinary, started 2024-07-12 09:30 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/g9m14ry7qccm
- Citation: Cloudinary, “Failed requests and degraded performance in asset delivery and management APIs” (2024-07-12 09:30 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/g9m14ry7qccm (CC BY 4.0).
- Markdown link: `[Cloudinary: Failed requests and degraded performance in asset delivery and management APIs (2024-07-12)](https://rewindex.com/company/cloudinary/incidents/g9m14ry7qccm)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/g9m14ry7qccm · Markdown: https://rewindex.com/company/cloudinary/incidents/g9m14ry7qccm.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/g9m14ry7qccm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:15:22.702Z