Changes / Cloudinary / Elevated Error Rates for Requests Using g_auto

Cloudinary: Major incident: Elevated Error Rates for Requests Using g_auto

Summary

A major Cloudinary incident caused elevated errors for g_auto requests on AP Datacenter - Media Transformation API - AP and Media Transformation API - AP. Errors began approximately 09:00 UTC on July 12; the incident record started 2026-07-12 10:20 UTC and lasted 2 h 24 min. At 2026-07-12 12:44 UTC, services and affected URLs were reported functioning normally.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 89%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Elevated Error Rates for Requests Using g_auto
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-12 10:20 UTC
AddedResolved time#5
Before: not present
After: 2026-07-12 12:44 UTC
AddedAffected components#6
Before: not present
After: AP Datacenter - Media Transformation API - AP, Media Transformation API - AP
AddedUpdatemonitoring#7
Before: not present
After: An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.
AddedUpdateresolved#8
Before: not present
After: The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Elevated Error Rates for Requests Using g_auto (this change)
A major Cloudinary incident caused elevated errors for g_auto requests on AP Datacenter - Media Transformation API - AP and Media Transformation API - AP. Errors began approximately 09:00 UTC on July 12; the incident record started 2026-07-12 10:20 UTC and lasted 2 h 24 min. At 2026-07-12 12:44 UTC, services and affected URLs were reported functioning normally.
Major incident

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