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Cloudinary change history

11Major incident
When (UTC)ChangeKind
Major incident: Issues accessing the Cloudinary web UI
Cloudinary’s major web UI outage prevented some users from logging in or using the Console and Media Library. It started at 2026-10-16 20:06 UTC and was resolved at 2026-10-16 21:53 UTC, lasting 1 h 46 min; a fix was implemented at 21:08 UTC. Image/video delivery, uploads and API requests using API credentials were unaffected.
Major incident
Major incident: Increased Error Rates – EU Region
Cloudinary reported a major EU-region incident affecting uploads (eager transformations), transformations, and delivery; errors began approximately 06:15 UTC on 2026-09-28. The recorded incident started at 2026-09-28 09:58 UTC and was resolved at 2026-09-28 14:33 UTC, lasting 4 h 35 min. A fix was implemented at 10:08 UTC.
Major incident
Major incident: Elevated Error Rates for Requests Using g_auto
A major Cloudinary incident caused elevated errors for g_auto requests on AP Datacenter - Media Transformation API - AP and Media Transformation API - AP. Errors began approximately 09:00 UTC on July 12; the incident record started 2026-07-12 10:20 UTC and lasted 2 h 24 min. At 2026-07-12 12:44 UTC, services and affected URLs were reported functioning normally.
Major incident
Major incident: DAM View Assets ErrorMajor incident
Major incident: Management of API credentials is currently experiencing issuesMajor incident
Major incident: Errors with Account CreationMajor incident
Major incident: Search API and Media Library IssuesMajor incident
Critical incident: Cloudinary Support Portal OutageMajor incident
Major incident: Some users unable to overwrite assetsMajor incident
Major incident: VIESUS™ Automatic Image Enhancement is currently down.Major incident
Major incident: Cloudinary Console UnavailableMajor incident