# Cloudinary change history Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=&page=N`. Company profile: [Cloudinary](https://rewindex.com/company/cloudinary.md) ## Changes by kind | Kind | Changes | Notable | Latest (UTC) | | --- | --- | --- | --- | | Major incident | 11 | 11 | 2026-10-16 20:06 UTC | ## Timeline | When (UTC) | Kind | Change | Label | Summary | | --- | --- | --- | --- | --- | | 2026-10-16 20:06 UTC | Major incident | [Major incident: Issues accessing the Cloudinary web UI](https://rewindex.com/change/iaee64a442c20f5.md) | outage | Cloudinary’s major web UI outage prevented some users from logging in or using the Console and Media Library. It started at 2026-10-16 20:06 UTC and was resolved at 2026-10-16 21:53 UTC, lasting 1 h 46 min; a fix was implemented at 21:08 UTC. Image/video delivery, uploads and API requests using API credentials were unaffected. | | 2026-09-28 09:58 UTC | Major incident | [Major incident: Increased Error Rates – EU Region](https://rewindex.com/change/i9e3b334bcee92d.md) | outage | Cloudinary reported a major EU-region incident affecting uploads (eager transformations), transformations, and delivery; errors began approximately 06:15 UTC on 2026-09-28. The recorded incident started at 2026-09-28 09:58 UTC and was resolved at 2026-09-28 14:33 UTC, lasting 4 h 35 min. A fix was implemented at 10:08 UTC. | | 2026-07-12 10:20 UTC | Major incident | [Major incident: Elevated Error Rates for Requests Using g\_auto](https://rewindex.com/change/i51a6c66b377acb.md) | outage | A major Cloudinary incident caused elevated errors for g\_auto requests on AP Datacenter - Media Transformation API - AP and Media Transformation API - AP. Errors began approximately 09:00 UTC on July 12; the incident record started 2026-07-12 10:20 UTC and lasted 2 h 24 min. At 2026-07-12 12:44 UTC, services and affected URLs were reported functioning normally. | | 2026-06-07 13:30 UTC | Major incident | [Major incident: DAM View Assets Error](https://rewindex.com/change/i44bc5ee080decf.md) | degradation | Cloudinary reported a major DAM degradation: recently added, deleted, or modified assets could appear outdated, while asset actions and the API still worked. Recorded start: 2026-06-07 13:30 UTC; the vendor reported onset around 1:17 PM UTC on June 7, 2026. A fix was implemented; resolution was confirmed at 2026-06-08 06:31 UTC (duration: 17 h 1 min). | | 2026-03-24 16:51 UTC | Major incident | [Major incident: Management of API credentials is currently experiencing issues](https://rewindex.com/change/i5c8f22a6d77ac5.md) | outage | Cloudinary reported a major incident affecting displaying/creating API secrets in the Management Console from 16:23 UTC (logged 2026-03-24 16:51 UTC); API credential usage remained functional. A fix was deployed at 18:18 UTC, and resolution was confirmed at 2026-03-24 19:35 UTC; the recorded duration was 2 h 43 min. | | 2026-03-19 16:48 UTC | Major incident | [Major incident: Errors with Account Creation](https://rewindex.com/change/id70dd1433f0ae3.md) | outage | Cloudinary reported a major Management Console incident affecting account sign-ups from 2026-03-19 16:48 UTC to 2026-03-19 18:38 UTC, lasting 1 h 50 min. A fix was deployed by 03-19 17:13 UTC; Cloudinary confirmed resolution and normal service at the end of the incident. | | 2026-02-10 08:21 UTC | Major incident | [Major incident: Search API and Media Library Issues](https://rewindex.com/change/i94e00fa62bb84d.md) | outage | Cloudinary reported a major incident affecting Search API functionality and visibility of newly uploaded assets in Media Library, listing AP, EU and US Admin API components. Symptoms started around 04:30 UTC; the incident record ran from 2026-02-10 08:21 UTC to resolution at 2026-02-10 12:02 UTC (recorded duration: 3 h 41 min). | | 2025-12-05 09:16 UTC | Major incident | [Critical incident: Cloudinary Support Portal Outage](https://rewindex.com/change/ie4c74e281f18d3.md) | outage | Cloudinary reported a critical Support Site outage starting 2025-12-05 09:16 UTC, preventing affected users from viewing tickets or submitting requests. The portal was back online at 09:24 UTC; the incident was resolved at 2025-12-05 14:04 UTC, with a recorded duration of 4 h 48 min. Cloudinary services were unaffected, and existing tickets and data remained safe. | | 2025-07-03 15:27 UTC | Major incident | [Major incident: Some users unable to overwrite assets](https://rewindex.com/change/ib2afeb2dbc281e.md) | outage | Some Cloudinary users could not overwrite assets in Digital Asset Management (DAM) and Media Library Widget during a major-impact incident starting 2025-07-03 15:27 UTC. A fix was implemented at 2025-07-03 16:47 UTC; the incident was resolved at 2025-07-03 19:51 UTC, with a reported duration of 4 h 23 min. | | 2025-06-30 07:14 UTC | Major incident | [Major incident: VIESUS™ Automatic Image Enhancement is currently down.](https://rewindex.com/change/ic8d4cb4ce597a1.md) | outage | Cloudinary’s major VIESUS™ Automatic Image Enhancement add-on outage was logged at 2025-06-30 07:14 UTC; its initial update reported outages since June 30th 2025 00:00 UTC. A fix was implemented at 06-30 08:01 UTC, and the incident was resolved at 2025-06-30 11:50 UTC; the recorded duration was 4 h 36 min. | | 2025-06-11 11:21 UTC | Major incident | [Major incident: Cloudinary Console Unavailable](https://rewindex.com/change/ibc952d8359b0f0.md) | outage | Cloudinary reported a major outage preventing its console from loading, affecting Digital Asset Management (DAM) and Management Console access. The incident started at 2025-06-11 11:21 UTC and was resolved at 2025-06-11 12:31 UTC, lasting 1 h 10 min. A fix was implemented at 11:22 UTC, followed by monitoring. | --- Canonical: https://rewindex.com/company/cloudinary/changes · Markdown: https://rewindex.com/company/cloudinary/changes.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/changes · Generated 2026-10-18T01:29:12.953Z