Changes / Cloudinary / Increased Error Rates – EU Region
Cloudinary: Major incident: Increased Error Rates – EU Region
Summary
Cloudinary reported a major EU-region incident affecting uploads (eager transformations), transformations, and delivery; errors began approximately 06:15 UTC on 2026-09-28. The recorded incident started at 2026-09-28 09:58 UTC and was resolved at 2026-09-28 14:33 UTC, lasting 4 h 35 min. A fix was implemented at 10:08 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Increased Error Rates – EU Region
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After: major
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After: resolved
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After: 2026-09-28 09:58 UTC
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After: 2026-09-28 14:33 UTC
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After: EU Datacenter - Media Transformation API - EU, EU Datacenter - Upload API - EU, Media Delivery, Media Transformation API - EU, Upload API - EU
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After: We are currently investigating increased error rates in the EU region affecting uploads (eager transformations), transformations, and delivery. The issue began at approximately 06:15 UTC. We will provide updates as more information becomes available.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Increased Error Rates – EU Region (this change) Cloudinary reported a major EU-region incident affecting uploads (eager transformations), transformations, and delivery; errors began approximately 06:15 UTC on 2026-09-28. The recorded incident started at 2026-09-28 09:58 UTC and was resolved at 2026-09-28 14:33 UTC, lasting 4 h 35 min. A fix was implemented at 10:08 UTC. | Major incident |
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