Changes / Cloudinary / Management of API credentials is currently experiencing issues

Cloudinary: Major incident: Management of API credentials is currently experiencing issues

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 73%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Management of API credentials is currently experiencing issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-24 16:51 UTC
AddedResolved time#5
Before: not present
After: 2026-03-24 19:35 UTC
AddedAffected components#6
Before: not present
After: Management Console
AddedUpdateinvestigating#7
Before: not present
After: We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.
AddedUpdatemonitoring#8
Before: not present
After: We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.
AddedUpdateresolved#9
Before: not present
After: We confirm that the update rolled out today has fixed the issue.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Management of API credentials is currently experiencing issues (this change)Major incident

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