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Cloudinary: Management of API credentials is currently experiencing issues

Impact: majorStatus: resolvedStarted Resolved (2.7 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Cloudinary reported a major incident affecting displaying/creating API secrets in the Management Console from 16:23 UTC (logged 2026-03-24 16:51 UTC); API credential usage remained functional. A fix was deployed at 18:18 UTC, and resolution was confirmed at 2026-03-24 19:35 UTC; the recorded duration was 2 h 43 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Management Console

Timeline of updates

  1. investigating

    We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.

  2. monitoring

    We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.

  3. resolved

    We confirm that the update rolled out today has fixed the issue.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Cloudinary profile · Recent Cloudinary incidents · Markdown · JSON