# Cloudinary: Management of API credentials is currently experiencing issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-24 16:51 UTC · Resolved: 2026-03-24 19:35 UTC · Duration: 2.7 h
- Updates: 3 · Affected components: Management Console
- [Vendor status page: https://stspg.io/0tydbwrnp4f8](https://stspg.io/0tydbwrnp4f8)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Summary

Cloudinary reported a major incident affecting displaying/creating API secrets in the Management Console from 16:23 UTC (logged 2026-03-24 16:51 UTC); API credential usage remained functional. A fix was deployed at 18:18 UTC, and resolution was confirmed at 2026-03-24 19:35 UTC; the recorded duration was 2 h 43 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-24 16:51 UTC: We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.
- **monitoring** 2026-03-24 18:18 UTC: We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.
- **resolved** 2026-03-24 19:35 UTC: We confirm that the update rolled out today has fixed the issue.

## Rewindex changes for this incident

- 2026-03-24 16:51 UTC: [Major incident: Management of API credentials is currently experiencing issues](https://rewindex.com/change/i5c8f22a6d77ac5.md)


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Canonical: https://rewindex.com/company/cloudinary/incidents/670hzyz3gvnp · Markdown: https://rewindex.com/company/cloudinary/incidents/670hzyz3gvnp.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/670hzyz3gvnp · Generated 2026-10-18T12:21:33.365Z