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Cloudinary: Degraded performances when using the Media Library

Impact: minorStatus: resolvedStarted Resolved (1.3 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Media Library WidgetDigital Asset Management (DAM)

Timeline of updates

  1. investigating

    Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.

  2. monitoring

    Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Cloudinary profile · Recent Cloudinary incidents · Markdown · JSON