Cloudinary: Modules in Video App and the developer dashboard are not loading
Affected components: Digital Asset Management (DAM)
Timeline of updates
- identified
An issue has been identified in the Video App and Developer Dashboard resulting in modules not loading that began at 9 UTC.
A Fix is being actively worked on and will be deployed within the hour.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
bf3c0dc511323b44…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Cloudinary, started 2025-07-13 18:29 UTC, resolved after 32 min, 3 update(s).
- Title
- Modules in Video App and the developer dashboard are not loading
- Vendor
- Cloudinary
- Date
- URL
- https://rewindex.com/company/cloudinary/incidents/k97gqjkhn8z2
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