# Cloudinary: Modules in Video App and the developer dashboard are not loading

> Cloudinary status incident “Modules in Video App and the developer dashboard are not loading” on 2025-07-13: impact minor (vendor’s label), 32 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/k97gqjkhn8z2
Last updated: 2025-07-13T19:00:34Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-13 18:29 UTC · Resolved: 2025-07-13 19:00 UTC · Duration: 32 min
- Updates: 3 · Affected components: Digital Asset Management (DAM)
- [Vendor status page: https://stspg.io/jgn137ygln9j](https://stspg.io/jgn137ygln9j)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **identified** 2025-07-13 18:29 UTC: An issue has been identified in the Video App and Developer Dashboard resulting in modules not loading that began at 9 UTC. A Fix is being actively worked on and will be deployed within the hour.
- **monitoring** 2025-07-13 18:43 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-07-13 19:00 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Cloudinary, started 2025-07-13 18:29 UTC, resolved after 32 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/k97gqjkhn8z2
- Citation: Cloudinary, “Modules in Video App and the developer dashboard are not loading” (2025-07-13 18:29 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/k97gqjkhn8z2 (CC BY 4.0).
- Markdown link: `[Cloudinary: Modules in Video App and the developer dashboard are not loading (2025-07-13)](https://rewindex.com/company/cloudinary/incidents/k97gqjkhn8z2)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/k97gqjkhn8z2 · Markdown: https://rewindex.com/company/cloudinary/incidents/k97gqjkhn8z2.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/k97gqjkhn8z2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:36:04.704Z