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Cloudinary: Add-on installations are unavailable

Affected components: BillingThird-Party - Add-ons

Timeline of updates

1. investigating2026-07-29 13:35 UTC

   Since approximately 13:50 UTC, users have been unable to install add-ons. Installation attempts are failing and may display an “Installation failed” message. Our team is investigating the issue and working to restore installation functionality. We will provide another update as soon as more information is available.

2. monitoring2026-07-29 14:00 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2026-07-29 14:58 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Cloudinary profile · Recent Cloudinary incidents · Markdown · JSON