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Cloudinary: Admins Unable to Create New Users

Impact: noneStatus: resolvedStarted Resolved (6.3 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Digital Asset Management (DAM)

Timeline of updates

  1. investigating

    We are aware of an issue preventing users with the “Admin” role from creating new users. We are currently working on a fix and will provide updates as we learn more.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Cloudinary profile · Recent Cloudinary incidents · Markdown · JSON