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Cloudinary: Media Processing and transformations related to AI is currently down.

Impact: minorStatus: resolvedStarted Resolved (2.6 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Admin API - EUEU Datacenter - Admin API - EUEU Datacenter - Media Transformation API - EUMedia Transformation API - EUAP Datacenter - Media Transformation API - APMedia Transformation API - APAdmin API - USUS Datacenter - Admin API - USUpload API - USUS Datacenter - Upload API - USAP Datacenter - Upload API - APUpload API - APAdmin API - APAP Datacenter - Admin API - APEU Datacenter - Upload API - EUUpload API - EUMedia Transformation API - USUS Datacenter - Media Transformation API - US

Timeline of updates

  1. identified

    We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Cloudinary profile · Recent Cloudinary incidents · Markdown · JSON