# Cloudinary: Media Processing and transformations related to AI is currently down.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-06-29 11:58 UTC · Resolved: 2025-06-29 14:34 UTC · Duration: 2.6 h
- Updates: 3 · Affected components: Admin API - EU, EU Datacenter - Admin API - EU, EU Datacenter - Media Transformation API - EU, Media Transformation API - EU, AP Datacenter - Media Transformation API - AP, Media Transformation API - AP, Admin API - US, US Datacenter - Admin API - US, Upload API - US, US Datacenter - Upload API - US, AP Datacenter - Upload API - AP, Upload API - AP, Admin API - AP, AP Datacenter - Admin API - AP, EU Datacenter - Upload API - EU, Upload API - EU, Media Transformation API - US, US Datacenter - Media Transformation API - US
- [Vendor status page: https://stspg.io/jt2hs8vhf8cd](https://stspg.io/jt2hs8vhf8cd)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **identified** 2025-06-29 11:58 UTC: We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.
- **monitoring** 2025-06-29 12:15 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-06-29 14:34 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/cloudinary/incidents/blp806k2z4z9 · Markdown: https://rewindex.com/company/cloudinary/incidents/blp806k2z4z9.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/blp806k2z4z9 · Generated 2026-10-18T09:36:23.988Z