Cloudinary: Slow/failing asset delivery & API calls

Impact: minorStatus: resolvedStarted 2025-05-22 15:39 UTCResolved 2025-05-22 19:45 UTC (4.1 h)3 updatesSource: stspg.io

Affected components: Admin API - USUS Datacenter - Admin API - USUpload API - USUS Datacenter - Upload API - USMedia DeliveryMedia Transformation API - USUS Datacenter - Media Transformation API - US

Timeline of updates

investigating2025-05-22 15:39 UTC
We want to inform you that starting 14:52 UTC, we're investigating slow/failing asset delivery and API calls, affecting a small number of our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution.
monitoring2025-05-22 16:23 UTC
A fix has been implemented and we are monitoring the results.
resolved2025-05-22 19:45 UTC
This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Cloudinary profile · Recent Cloudinary incidents · Markdown · JSON