# Cloudinary: Slow/failing asset delivery & API calls

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-22 15:39 UTC · Resolved: 2025-05-22 19:45 UTC · Duration: 4.1 h
- Updates: 3 · Affected components: Admin API - US, US Datacenter - Admin API - US, Upload API - US, US Datacenter - Upload API - US, Media Delivery, Media Transformation API - US, US Datacenter - Media Transformation API - US
- [Vendor status page: https://stspg.io/ktqhw0ln2jqw](https://stspg.io/ktqhw0ln2jqw)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **investigating** 2025-05-22 15:39 UTC: We want to inform you that starting 14:52 UTC, we're investigating slow/failing asset delivery and API calls, affecting a small number of our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution.
- **monitoring** 2025-05-22 16:23 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-05-22 19:45 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/cloudinary/incidents/n4s6fqdq70lc · Markdown: https://rewindex.com/company/cloudinary/incidents/n4s6fqdq70lc.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/n4s6fqdq70lc · Generated 2026-10-18T12:20:22.510Z