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Cloudinary: Cloudinary Console Unavailable

Impact: majorStatus: resolvedStarted Resolved (1.2 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Cloudinary reported a major outage preventing its console from loading, affecting Digital Asset Management (DAM) and Management Console access. The incident started at 2025-06-11 11:21 UTC and was resolved at 2025-06-11 12:31 UTC, lasting 1 h 10 min. A fix was implemented at 11:22 UTC, followed by monitoring.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Management ConsoleDigital Asset Management (DAM)

Timeline of updates

  1. investigating

    We’re currently experiencing an issue that is preventing the Cloudinary console from loading. Our engineering team is actively investigating the cause and working to restore access as soon as possible. We’ll provide updates here as we learn more. Thank you for your patience, and we apologize for the inconvenience.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Cloudinary profile · Recent Cloudinary incidents · Markdown · JSON