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Cloudinary: Collections are not being detected

MinorStatus: resolvedStarted Resolved (48 min)3 updatesstspg.io (opens in new tab)

Affected components: Digital Asset Management (DAM)

Timeline of updates

  1. investigating

    We are currently investigating a small subset of collections that are made public are not being detected.

  2. monitoring

    On Wednesday, August 13, 2025, at 19:48:15 UTC, our team identified the cause of the issue with the collections and reverted to a known working version. We expect the Collection's functionality to be fully restored, and we are continually monitoring the status.

  3. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Cloudinary, started 2025-08-13 19:33 UTC, resolved after 48 min, 3 update(s).

Title
Collections are not being detected
Vendor
Cloudinary
Date
URL
https://rewindex.com/company/cloudinary/incidents/n5zhvvq60q5k

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