# Cloudinary: Collections are not being detected

> Cloudinary status incident “Collections are not being detected” on 2025-08-13: impact minor (vendor’s label), 48 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/n5zhvvq60q5k
Last updated: 2025-08-13T20:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-08-13 19:33 UTC · Resolved: 2025-08-13 20:21 UTC · Duration: 48 min
- Updates: 3 · Affected components: Digital Asset Management (DAM)
- [Vendor status page: https://stspg.io/pqxdvjb8qqkx](https://stspg.io/pqxdvjb8qqkx)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **investigating** 2025-08-13 19:33 UTC: We are currently investigating a small subset of collections that are made public are not being detected.
- **monitoring** 2025-08-13 19:52 UTC: On Wednesday, August 13, 2025, at 19:48:15 UTC, our team identified the cause of the issue with the collections and reverted to a known working version.  We expect the Collection's functionality to be fully restored, and we are continually monitoring the status.
- **resolved** 2025-08-13 20:21 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Cloudinary, started 2025-08-13 19:33 UTC, resolved after 48 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/n5zhvvq60q5k
- Citation: Cloudinary, “Collections are not being detected” (2025-08-13 19:33 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/n5zhvvq60q5k (CC BY 4.0).
- Markdown link: `[Cloudinary: Collections are not being detected (2025-08-13)](https://rewindex.com/company/cloudinary/incidents/n5zhvvq60q5k)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/n5zhvvq60q5k · Markdown: https://rewindex.com/company/cloudinary/incidents/n5zhvvq60q5k.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/n5zhvvq60q5k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:57:45.123Z