Companies / devtools
Buildkite
414incidents since 2014-11-13
130major or critical
23in the last 90 days
0silently edited or deleted
Pricing
Per seat · from $30 per seat / month, billing not stated · 3 plan(s) Free planUsage-basedContact sales
Extracted from the pricing page captured . All Buildkite plans and prices →
Recent notable changes
| When | Change | Kind |
|---|---|---|
| Major incident: macOS hosted agent jobs not starting Buildkite reported a major outage preventing macOS hosted agent jobs from starting because of a misconfigured agent image update. Recorded start: 2026-09-30 06:30 UTC; recorded resolution: 2026-09-28 01:30 UTC; duration unknown. The vendor reported a fix and normal operation for new jobs; affected jobs still in Scheduled must be canceled and retried. | Major incident | |
| Major incident: Issues with webhook ingestion, GraphQL queries Buildkite reported a major incident affecting webhook ingestion, GraphQL queries and some web requests, starting at 2026-09-22 20:07 UTC and resolved at 2026-09-22 20:50 UTC (42 min). The postmortem places customer impact between 19:09 and 19:32 UTC: 2.0% of webhook ingestion requests and 20.3% of external GraphQL requests returned HTTP 500 errors. | Major incident | |
| Major incident: Buildkite service disruption Buildkite’s major disruption affected Web UI, REST API, Agent API and job queues, causing failed requests, delayed scheduling and artifact-upload issues. Started 2026-09-09 19:07 UTC; resolved 2026-09-10 01:54 UTC (6 h 46 min), with full customer recovery reported since 20:28 UTC. An autoscaling feedback loop overwhelmed the Redis cluster with connections. | Major incident | |
| Major incident: Delays in Hosted Agents job dispatch Buildkite reported a major Hosted Agents job-dispatch degradation affecting Linux (AMD64), Linux (ARM64), and MacOS from 2026-09-02 14:45 UTC to 2026-09-02 15:51 UTC, lasting 1 h 5 min. Self-hosted agents were unaffected; Buildkite worked through the delayed-job backlog and confirmed dispatch delays were resolved. | Major incident | |
| Major incident: Buildkite service disruption Buildkite reported a major site-wide outage starting 2026-08-25 22:55 UTC, resolved 2026-08-26 00:18 UTC (1 h 22 min). Internal DNS failure blocked new builds and delayed job dispatch; web, APIs and notifications were affected. Mitigations restored service; no build requests were lost. The postmortem places customer disruption at 22:47 UTC to 23:16 UTC. | Major incident | |
| Major incident: Latency on Pipelines Buildkite reported a major Job Queue degradation starting 2026-08-03 05:11 UTC, resolved at 2026-08-03 05:36 UTC after 25 min. Scheduled builds were delayed, alongside job dispatch, pipeline uploads and incoming webhooks. A fix was fully deployed at 05:29 UTC; Buildkite said affected events would be automatically retried. | Major incident | |
| Major incident: Increased latency and error rates Buildkite reported a major degradation affecting the REST API’s builds create API for a subset of tenants, with increased latency and error rates. It started at 2026-06-18 08:05 UTC and lasted 1 h 37 min, resolving at 2026-06-18 09:43 UTC; a fix was deployed and full recovery confirmed. | Major incident | |
| Major incident: Increased latency on REST and GraphQL APIs Buildkite reported a major incident involving increased REST and GraphQL API latency for all customers, starting 2026-06-11 23:18 UTC and resolved 2026-06-12 00:16 UTC (57 min). Buildkite attributed the issue to elevated REST API service load and confirmed recovery after mitigation; the agent and stacks API were unaffected. | Major incident | |
| Major incident: Delayed notifications Buildkite reported a major incident delaying build and job notifications for a subset of customers, affecting email, GitHub commit status, Slack and webhooks. It started at 2026-05-28 20:20 UTC and was resolved at 2026-05-28 21:18 UTC; the computed duration was 57 min. Delayed notifications also delayed downstream CI, merge or deployment workflows for some customers. | Major incident | |
| Major incident: Delayed notifications Buildkite reported a major incident affecting a subset of customers, with delayed email, GitHub commit status, Slack and webhook notifications; the postmortem also noted build dispatch and metrics latency. It started at 2026-05-20 16:40 UTC and resolved at 2026-05-20 17:39 UTC, lasting 59 min. Buildkite applied mitigations and monitored recovery. | Major incident |
Full Buildkite change timeline, with diffs →
Status incident history
Buildkite status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2014 | 2 | 0 |
| 2015 | 15 | 4 |
| 2016 | 23 | 10 |
| 2017 | 27 | 5 |
| 2018 | 31 | 11 |
| 2019 | 37 | 18 |
| 2020 | 24 | 10 |
| 2021 | 33 | 10 |
| 2022 | 35 | 16 |
| 2023 | 50 | 7 |
| 2024 | 33 | 10 |
| 2025 | 38 | 9 |
| 2026 | 66 | 20 |
Incidents per month, last 36 months
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Data table
| Month | Impact | Incidents |
|---|---|---|
| 2023-10 | major | 2 |
| 2023-10 | minor | 3 |
| 2023-10 | none | 1 |
| 2023-11 | major | 2 |
| 2023-11 | minor | 2 |
| 2023-12 | major | 1 |
| 2024-01 | minor | 5 |
| 2024-02 | minor | 2 |
| 2024-03 | major | 1 |
| 2024-03 | none | 1 |
| 2024-04 | minor | 1 |
| 2024-05 | major | 1 |
| 2024-05 | minor | 1 |
| 2024-06 | major | 2 |
| 2024-06 | minor | 1 |
| 2024-07 | major | 2 |
| 2024-07 | minor | 3 |
| 2024-08 | minor | 3 |
| 2024-09 | none | 1 |
| 2024-10 | major | 1 |
| 2024-10 | minor | 1 |
| 2024-10 | none | 1 |
| 2024-11 | major | 2 |
| 2024-11 | minor | 1 |
| 2024-12 | major | 1 |
| 2024-12 | minor | 2 |
| 2025-01 | major | 2 |
| 2025-01 | minor | 2 |
| 2025-01 | none | 1 |
| 2025-02 | minor | 1 |
| 2025-03 | minor | 4 |
| 2025-04 | minor | 2 |
| 2025-05 | major | 2 |
| 2025-05 | minor | 3 |
| 2025-06 | minor | 4 |
| 2025-07 | major | 1 |
| 2025-07 | minor | 1 |
| 2025-08 | major | 1 |
| 2025-08 | minor | 2 |
| 2025-09 | minor | 4 |
| 2025-09 | none | 1 |
| 2025-10 | major | 2 |
| 2025-10 | none | 2 |
| 2025-11 | major | 1 |
| 2025-11 | minor | 2 |
| 2026-01 | major | 2 |
| 2026-01 | minor | 2 |
| 2026-02 | major | 1 |
| 2026-02 | minor | 4 |
| 2026-03 | major | 3 |
| 2026-03 | minor | 7 |
| 2026-04 | major | 1 |
| 2026-04 | minor | 4 |
| 2026-05 | major | 5 |
| 2026-05 | minor | 8 |
| 2026-05 | none | 3 |
| 2026-06 | major | 2 |
| 2026-06 | minor | 1 |
| 2026-07 | minor | 1 |
| 2026-08 | major | 2 |
| 2026-08 | minor | 8 |
| 2026-09 | major | 4 |
| 2026-09 | minor | 5 |
| 2026-09 | none | 1 |
| 2026-10 | minor | 2 |
Silent edits
No silent edits or deletions detected for Buildkite yet. We compare every snapshot of each incident (taken every 10 minutes).
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Pricing | buildkite.com/pricing (opens in new tab) | 1 | none yet | ||
| Trust / securitypartial | trust.buildkite.com (opens in new tab) | 2 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 100 of 414 incidents. Full list: last 90 days · JSON · Markdown