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Buildkite: Error rates increasing

Affected components: Remote MCP ServerREST API - Remote MCP ServerREST APIREST API - REST APIWeb

Timeline of updates

1. investigating2026-05-13 15:14 UTC

   We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

2. resolved2026-05-13 15:34 UTC

   Additional capacity was added to our redis caches. This triggered a failover between UTC 15:10 - 15:14 and there was a spike of errors on the REST and GraphQL APIs. Customers would have seen some errors in the Buildkite UI during this period as well. We have been monitoring the situation since then and things have returned to baseline.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Buildkite profile · Recent Buildkite incidents · Markdown · JSON