Buildkite: Increased latency and error rates
Affected components: Agent APIREST APIREST API - REST API
Timeline of updates
- monitoring
We saw increased latency and error rates in REST and GraphQL for a subset of our customers starting around 22:30 UTC until 22:45. The platform has been stable since. We're investigating the root cause
- resolved
We identified that the majority of the impact was for a single customer and was caused by a database failover. We are investigating the cause and we will work with the impacted customer.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
3af6460a46d4bf41…Version 2 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
2f2d49dd475e3819…
Impact, status and times are the vendor’s own, as last archived. View on www.buildkitestatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Buildkite, started 2026-10-28 23:17 UTC, resolved after 32 min, 2 update(s); edited after publishing.
- Title
- Increased latency and error rates
- Vendor
- Buildkite
- Date
- URL
- https://rewindex.com/company/buildkite/incidents/z1x5k3cyrctv
Buildkite profileRecent Buildkite incidentsAll outages on October 28, 2026Buildkite in October 2026MarkdownJSON