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Buildkite: Increased latency and error rates

Impact: majorStatus: resolvedStarted Resolved (1.6 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Buildkite reported a major degradation affecting the REST API’s builds create API for a subset of tenants, with increased latency and error rates. It started at 2026-06-18 08:05 UTC and lasted 1 h 37 min, resolving at 2026-06-18 09:43 UTC; a fix was deployed and full recovery confirmed.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: REST APIREST API - REST API

Timeline of updates

  1. identified

    We're seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.

  2. identified

    We've identified the issue, we're continuing working on rolling out a fix. Impact is restricted to the builds create API for a subset of tenants.

  3. monitoring

    A fix has been deployed, services are recovering.

  4. resolved

    We have seen a full recovery of services.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Buildkite profile · Recent Buildkite incidents · Markdown · JSON