# Buildkite: Increased latency and error rates

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-18 08:05 UTC · Resolved: 2026-06-18 09:43 UTC · Duration: 1.6 h
- Updates: 4 · Affected components: REST API, REST API - REST API
- [Vendor status page: https://stspg.io/2g336gvyxpmf](https://stspg.io/2g336gvyxpmf)
- [Company: Buildkite](https://rewindex.com/company/buildkite.md)

## Summary

Buildkite reported a major degradation affecting the REST API’s builds create API for a subset of tenants, with increased latency and error rates. It started at 2026-06-18 08:05 UTC and lasted 1 h 37 min, resolving at 2026-06-18 09:43 UTC; a fix was deployed and full recovery confirmed. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-06-18 08:05 UTC: We're seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.
- **identified** 2026-06-18 08:59 UTC: We've identified the issue, we're continuing working on rolling out a fix. Impact is restricted to the builds create API for a subset of tenants.
- **monitoring** 2026-06-18 09:17 UTC: A fix has been deployed, services are recovering.
- **resolved** 2026-06-18 09:43 UTC: We have seen a full recovery of services.

## Rewindex changes for this incident

- 2026-06-18 08:05 UTC: [Major incident: Increased latency and error rates](https://rewindex.com/change/i7966fe4522473e.md)


---
Canonical: https://rewindex.com/company/buildkite/incidents/wdkm31c8ym4h · Markdown: https://rewindex.com/company/buildkite/incidents/wdkm31c8ym4h.md · JSON: https://rewindex.com/api/v1/companies/buildkite/incidents/wdkm31c8ym4h · Generated 2026-10-18T10:34:43.485Z