Companies / martech

Wix

wix.comStatus page: status.wix.comNow: operational since 2026-10-17
264incidents since 2021-02-15
159major or critical
10in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: RESOLVED: Some Users Are Experiencing Issues With Multiple Services
Wix reported a major outage affecting some users of checkout, payments, shipping, storefront, store management, Wix Editor and Wix Studio. It started at 2026-10-01 05:17 UTC and was resolved at 2026-10-01 05:42 UTC, lasting 25 min; Wix reported normal performance across all services at 05:23 UTC.
Major incident
Critical incident: RESOLVED: Multiple Issues with Wix Services in European Region
Wix reported a critical European outage affecting Wix.com access, sign-in, live sites, Bookings, Stores and Payments, starting 2026-09-15 08:35 UTC and resolved at 2026-09-15 09:17 UTC (41 min). Wix attributed it to an infrastructure change intended to remove unused resources; a fix was implemented.
Major incident
Critical incident: RESOLVED: Multiple Critical Issues with Wix Services
Wix reported a critical outage affecting services including Wix Editor, Sign-In, Checkout, Wix Payments, APIs, Bookings and Dashboard, impacting site management and customer transactions. It started at 2026-08-01 11:27 UTC and was resolved at 2026-08-01 14:44 UTC; no cause or fix was stated.
Major incident
Major incident: RESOLVED: Issues on mulitple Wix Services
Wix reported a major outage affecting Blog Management, View Post, My Sites, Wix Payments, Sign-In, Wix Editor and Wix Studio, starting 2026-07-29 13:31 UTC. A fix was implemented at 13:38 UTC, and the incident was resolved at 2026-07-29 13:47 UTC; the reported duration was 15 min.
Major incident
Critical incident: RESOLVED: Issues With Multiple Wix Services
Wix reported a critical outage affecting Checkout, My Sites, Sign-In, Site Dashboard, Site Editing and Site Loading, starting 2026-07-24 11:29 UTC. A fix was implemented by 11:57 UTC, and the incident was resolved at 2026-07-24 12:16 UTC; the recorded duration was 46 min.
Major incident
Major incident: RESOLVED: Issues Affecting Multiple Wix Services
Wix reported a major outage affecting My Sites, Sign-In, Site Dashboard, and site editing through Wix Editor and Wix Studio, disrupting access and editing. It started at 2026-07-22 08:36 UTC and was resolved at 2026-07-22 08:48 UTC; the computed duration was 11 min. Wix implemented a fix but did not state the cause.
Major incident
Major incident: RESOLVED: Issues Accessing Editor/Studio
Wix reported a major incident affecting Wix Editor/Wix Studio access and some users’ saving and publishing. It started at 2026-07-07 14:25 UTC and resolved at 2026-07-07 14:35 UTC (computed duration: 9 min). Wix implemented a fix and attributed the issue to an internal platform-service deployment that did not follow its standard gradual rollout process.
Major incident
Critical incident: Issues Loading The Wix Editor
Wix reported a critical incident affecting loading of the Wix Editor, impacting site editing. It started at 2026-06-29 15:36 UTC and was resolved at 2026-06-29 15:55 UTC, with a reported duration of 18 min; no cause or specific fix was stated.
Major incident
Critical incident: RESOLVED: Issues with Stores Product Catalog
Wix reported a critical outage affecting Stores Product Catalog, Checkout, Storefront and Store Management from 2026-06-23 09:16 UTC to 2026-06-23 09:56 UTC, lasting 40 min. Wix identified a DB issue, worked to revert the changes that caused it, and confirmed a fix before resolving the incident.
Major incident
Major incident: RESOLVED: Issues Accessing Live Sites
Wix reported a major outage affecting some users’ access to live sites, starting at 2026-06-10 10:55 UTC and resolved at 2026-06-10 11:19 UTC (23 min). A fix was implemented by 06-10 11:14 UTC; no cause was stated.
Major incident

Full Wix change timeline, with diffs →

Status incident history

Wix status incidents per year
0102030405060↑ incidents202120222023202420252026383760564330
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
20213822
20223720
20236036
20245640
20254327
20263014
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10major1
2023-10minor5
2023-11major2
2023-11minor2
2023-12major3
2023-12minor1
2024-01critical3
2024-01minor3
2024-02critical1
2024-02major6
2024-02minor2
2024-02none1
2024-03critical2
2024-03minor1
2024-04critical2
2024-04major5
2024-05major3
2024-06critical1
2024-06major3
2024-06minor1
2024-06none3
2024-07minor1
2024-08major2
2024-09critical3
2024-09major7
2024-09minor1
2024-10major1
2024-10minor2
2024-12major1
2024-12minor1
2025-01critical2
2025-01major1
2025-01minor3
2025-02major1
2025-03critical2
2025-03major2
2025-03minor1
2025-04major2
2025-04minor2
2025-05major1
2025-05minor1
2025-06critical1
2025-06major1
2025-06minor1
2025-07major2
2025-07minor1
2025-08major9
2025-08minor4
2025-08none1
2025-09minor1
2025-10major2
2025-11major1
2025-11none1
2026-02major2
2026-02minor1
2026-03major1
2026-03minor4
2026-04major1
2026-04minor1
2026-04none1
2026-05minor3
2026-06critical2
2026-06major1
2026-06minor1
2026-07critical1
2026-07major3
2026-07minor1
2026-08critical1
2026-08minor2
2026-09critical1
2026-09minor2
2026-10major1

Silent edits

No silent edits or deletions detected for Wix yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

Page snapshot history
PricingTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Trust / security: baseline2026-10-17 Pricing: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Trust / securitybaseline
2026-10-17Pricingbaseline
PageURLVersionsLast changedLast fetched OKHistory
Pricingwww.wix.com/plans12026-10-172026-10-17none yet
Trust / securitywww.wix.com/website-security12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 264 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
RESOLVED: Some Users Are Experiencing Issues With Multiple Servicesmajor26 min
RESOLVED: Multiple Issues with Wix Services in European Regioncritical42 min
RESOLVED: Some Elements not Appearing on Wix Harmony Live Sitesminor6.8 h
RESOLVED: SMS Delivery Delays on Twilio Sideminor5.8 h
RESOLVED: Wix Sites Loading Slow in Some Regionsminor1.5 h
RESOLVED: Issues opening Wix Editors and dashboardsminor25 min
RESOLVED: Multiple Critical Issues with Wix Servicescritical3.3 h
RESOLVED: Issues on mulitple Wix Servicesmajor15 min
RESOLVED: Issues With Multiple Wix Servicescritical47 min
RESOLVED: Issues Affecting Multiple Wix Servicesmajor12 min
RESOLVED: Issues Accessing Editor/Studiomajor10 min
RESOLVED: Issue affecting multiple servicesminor16 min
Issues Loading The Wix Editorcritical19 min
RESOLVED: Containers Missing Content on Harmony Sitesminor2.3 h
RESOLVED: Issues with Stores Product Catalogcritical40 min
RESOLVED: Issues Accessing Live Sitesmajor24 min
RESOLVED: Wix Sites Are Loading Slow or Not Loading for Some Visitorsminor0 min
RESOLVED: Some Users Have Issues with Saving/Publishing Sitesminor10 h
RESOLVED: Issue Affecting Wix Editor and Other Wix Servicesminor3.5 h
Resolved: Minor Issue affecting multiple servicesnone1.3 h
RESOLVED: Intermittent Issues with Logging Inminor34 min
RESOLVED: Issues affecting Wix Pro Galleries and Media Uploadsmajor1.6 h
RESOLVED: Intermittent Issues Affecting Live Site Accessminor1.0 h
RESOLVED: An Issue for Some Users with Accessing Their Dashboardsminor0 min
RESOLVED: We're investigating a potential issue with sites unable to load.minor23 min
RESOLVED: Issues Loading Wix Editor and Dashboardmajor26 min
RESOLVED: Live Websites Showing 500 Errorminor28 min
RESOLVED: Issue affecting multiple servicesmajor37 min
We're investigating a potential issue with Saving and Publishing inside the Editor.major2.0 h
RESOLVED: Site Changes Appear on Live Sites With Delayminor2.3 h
RESOLVED: Some users may experience delays when contacting Customer Carenone5.0 h
RESOLVED: Issues adding and managing media to sitemajor11 min
RESOLVED: Editor, Site List, and other Wix Services Experiencing Issuesmajor16 min
RESOLVED: PayPal Payments Processing Issuemajor1.5 h
RESOLVED: Live Sites Not Loading For Some of Sky Broadband Users In UKminor3.4 h
Periodical Issues With Site Access From Some Internet Providers in Brazilmajor5.3 h
RESOLVED: Some Wix Websites May Be Unaccessible in Brazilminor6.5 h
RESOLVED: Some Wix Websites May Be Unaccessible in Brazilmajor4.8 h
RESOLVED: Certain Sites Experiencing Server Errormajor3.1 h
RESOLVED: Certain Sites Experiencing Server Errormajor6.8 h
RESOLVED: Some Users Unable to Access Live Sites in Brazilmajor4.2 h
RESOLVED: Some User Were Unable to Access Live Sites in Brazilmajor2.5 h
Issues Loading Editornone22 min
RESOLVED: Issue Affecting Multiple Servicesmajor18 min
RESOLVED: Sites Not Showing Published Changesminor4 min
RESOLVED: Issue affecting multiple servicesminor2.1 h
RESOLVED: Mobile Devices Are Showing Desktop Versions of Sitesmajor1.4 h
RESOLVED:Reduced performance of Media elementsminor22 min
RESOLVED: PayPal Payments Processing Issuemajor1.3 h
RESOLVED: Issues logging in to Wix Accountmajor51 min
RESOLVED: Multiple issues across Wix servicesmajor42 min
RESOLVED: Issue affecting multiple servicesminor13 min
RESOLVED: Live Site Images and Media Upload Manager Partially Affected Due to Google Cloud Outageminor2.4 h
RESOLVED: Unable to Load Website Dashboardcritical11 min
RESOLVED: Potential Issue Accepting Some Credit Card Paymentsmajor34 min
RESOLVED: PayPal Payments Processing Issueminor0 min
RESOLVED: Issues loading some live sitesmajor3.2 h
RESOLVED: Issue With Merchants Using Wix Payments Connected to Adyenmajor1 min
Resolved: Issues Accepting Payments with Wix Payments Service.minor28 min
RESOLVED: Issues Accepting Payments with PayPalminor52 min
RESOLVED: Issues With Checkout Flow for Multiple Services and Payment Services.major57 min
RESOLVED: Issue with Checkout Flow for some customersminor3 min
RESOLVED: Issues Loading Some Live Sites in the EU Region.major9 min
RESOLVED: Issues loading Live Sites and Wix Editor when using TalkTalk ISPmajor5.9 h
RESOLVED: Issue affecting multiple servicescritical20 min
RESOLVED: Issues with Loading The Wix App Marketcritical27 min
RESOLVED: Issue with Loading Free Wix Studio URLsmajor17 min
RESOLVED: Some Users Experience Issues with Chatbotmajor47 min
RESOLVED: Issues With Loading Some Editors and Live Sitesminor9 min
RESOLVED: We are experiencing issues with our Customer Support Call Center. Chats are currently closed and longer wait times are expected.minor1.6 h
RESOLVED: Unable to Upload Mediacritical24 min
RESOLVED: Some Live Sites Loading Blankcritical3.6 h
RESOLVED: We're investigating a potential issue with site dashboard.minor52 min
We're investigating a potential issue with Wix Editor.minor9 min
Problem Loading Some Sitesmajor4 min
Resolved: Intermittent issues loading Live Sites and Wix.comminor2.5 h
RESOLVED: We're investigating a potential issue with sites not loading.minor22 min
Resolved: Facebook login and register gives error: app not active.major46 min
RESOLVED: Issues with uploading media.major55 min
Resolved: Wix Payments experiencing downtimemajor10 min
RESOLVED: Wix Support: Call Center and Chats are experiencing issues.critical16 min
Resolved: We're investigating issues with processing credit card paymentscritical0 min
Resolved: Issues with loading Wix mobile appsmajor1.8 h
RESOLVED: Multiple Issues with Wix Servicesminor31 min
RESOLVED: Wix Support: Call Center is experiencing issues. Please use the chat option at this time.major1.8 h
RESOLVED: Wix Support: Call Center is experiencing issues. Please use the chat option at this time.major1.8 h
RESOLVED: Wix Support: Call Center is experiencing issues. Please use the chat option at this time.major1.4 h
RESOLVED: Issues with Wix Automations, Email Marketing, and email deliverability for multiple servicescritical6.6 h
RESOLVED: Call Center Support Unavailable - Please Use Chat for Supportmajor3.0 h
RESOLVED: We're investigating a potential issue with some live sites not loadingmajor1.6 h
RESOLVED: Wix Support Site is Downmajor31 min
RESOLVED: Unable to Access Wix Help Centreminor9 min
RESOLVED: We're investigating a potential issue with live sites not loading.major1.6 h
RESOLVED: Major Issue with Recently Published Sitesmajor2.8 h
Multiple issues with Wix servicesnone46 min
RESOLVED: We're investigating a potential issue with login and sign up options.none28 min
RESOLVED: Minor Issue affecting multiple servicesminor13 min
RESOLVED: Issues loading Wix Blogcritical29 min
RESOLVED: We're investigating a potential Issue affecting multiple servicesmajor9 min
RESOLVED: Minor Issue affecting multiple servicesnone14 min