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Wix: RESOLVED: Issues with Stores Product Catalog

Impact: criticalStatus: resolvedStarted 2026-06-23 09:16 UTCResolved 2026-06-23 09:56 UTC (40 min)4 updatesSource: stspg.io

Summary

Wix reported a critical outage affecting Stores Product Catalog, Checkout, Storefront and Store Management from 2026-06-23 09:16 UTC to 2026-06-23 09:56 UTC, lasting 40 min. Wix identified a DB issue, worked to revert the changes that caused it, and confirmed a fix before resolving the incident.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: StorefrontStores - StorefrontStore ManagementStores - Store ManagementCheckoutStores - Checkout

Timeline of updates

investigating2026-06-23 09:16 UTC
We are currently investigating this issue.
identified2026-06-23 09:22 UTC
We are continuing to investigate this issue related to Stores Products and Checkout. We have identified an issue with our DB, and are currently working on reverting the changes that caused it.
monitoring2026-06-23 09:51 UTC
A fix has been implemented and we are monitoring the results.
resolved2026-06-23 09:56 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: RESOLVED: Issues with Stores Product Catalog 2026-06-23 09:16 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Wix profile · Recent Wix incidents · Markdown · JSON