Changes / Wix / RESOLVED: Issues with Stores Product Catalog

Wix: Critical incident: RESOLVED: Issues with Stores Product Catalog

Summary

Wix reported a critical outage affecting Stores Product Catalog, Checkout, Storefront and Store Management from 2026-06-23 09:16 UTC to 2026-06-23 09:56 UTC, lasting 40 min. Wix identified a DB issue, worked to revert the changes that caused it, and confirmed a fix before resolving the incident.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 94%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: RESOLVED: Issues with Stores Product Catalog
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-23 09:16 UTC
AddedResolved time#5
Before: not present
After: 2026-06-23 09:56 UTC
AddedAffected components#6
Before: not present
After: Checkout, Storefront, Store Management, Stores - Checkout, Stores - Storefront, Stores - Store Management
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: We are continuing to investigate this issue related to Stores Products and Checkout. We have identified an issue with our DB, and are currently working on reverting the changes that caused it.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: RESOLVED: Issues with Stores Product Catalog (this change)
Wix reported a critical outage affecting Stores Product Catalog, Checkout, Storefront and Store Management from 2026-06-23 09:16 UTC to 2026-06-23 09:56 UTC, lasting 40 min. Wix identified a DB issue, worked to revert the changes that caused it, and confirmed a fix before resolving the incident.
Major incident

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