# Wix: Critical incident: RESOLVED: Issues with Stores Product Catalog

**Summary:** Wix reported a critical outage affecting Stores Product Catalog, Checkout, Storefront and Store Management from 2026-06-23 09:16 UTC to 2026-06-23 09:56 UTC, lasting 40 min. Wix identified a DB issue, worked to revert the changes that caused it, and confirmed a fix before resolving the incident. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-23 09:16 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/rcl8vmcd539r](https://stspg.io/rcl8vmcd539r)
- [Company: Wix](https://rewindex.com/company/wix.md)
- Versions: before (none: first archived) → after incident\_version:267/lkxwfz93d52c@bca899b84925
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ RESOLVED: Issues with Stores Product Catalog
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-23 09:16 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-23 09:56 UTC
```

**6. Added: Affected components**

```diff
+ Checkout, Storefront, Store Management, Stores - Checkout, Stores - Storefront, Stores - Store Management
```

**7. Added: Update** (investigating) · 2026-06-23 09:16 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2026-06-23 09:22 UTC

```diff
+ We are continuing to investigate this issue related to Stores Products and Checkout. We have identified an issue with our DB, and are currently working on reverting the changes that caused it.
```

**9. Added: Update** (monitoring) · 2026-06-23 09:51 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2026-06-23 09:56 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-23 09:16 UTC | Critical incident: RESOLVED: Issues with Stores Product Catalog (this change) | outage |

All Wix changes: [timeline](https://rewindex.com/company/wix/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ia5f3e4bf8018b4 · Markdown: https://rewindex.com/change/ia5f3e4bf8018b4.md · JSON: https://rewindex.com/api/v1/changes/ia5f3e4bf8018b4 · Generated 2026-10-18T03:31:49.085Z