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Wix: RESOLVED: Issue Affecting Multiple Services

Impact: majorStatus: resolvedStarted Resolved (18 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Wix reported a major outage affecting multiple services, including Checkout, APIs, Dashboard and Sign-In, potentially disrupting purchases and site management. It started at 2025-08-08 18:29 UTC and was resolved at 2025-08-08 18:47 UTC; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Payments - Third-Party Payment ProvidersThird-Party Payment ProvidersEmail MarketingMarketing Tools - Email MarketingPremium Services - Purchase Premium PlanPurchase Premium PlanCustomer Management Tools - Form ManagementForm ManagementStores - Third-Party LogisticsThird-Party LogisticsMedia - UploadUploadMobile Solutions - Wix Studio AppWix Studio AppFit by WixMobile Solutions - Fit by WixContactsCustomer Management Tools - ContactsPhoto AlbumsPhotography - Photo AlbumsDownloadMedia - DownloadConnect DomainPremium Services - Connect DomainApp ManagementMusic - App ManagementEvents - RegistrationRegistrationFacebook and Instagram Ads by WixMarketing Tools - Facebook and Instagram Ads by WixManagement and SettingsPricing Plans - Management and SettingsOnline OrdersRestaurants - Online OrdersRoles & Permissions - Team MembersTeam MembersCustomer Care - Help CenterHelp CenterArt StorePhotography - Art StoreMobile Solutions - Owner AppOwner AppBackendVelo by Wix - BackendAutomationsCustomer Management Tools - AutomationsCustomer Management Tools - WorkflowsWorkflowsNotificationsSite Dashboard - NotificationsPricing Plans - Purchasing a PlanPurchasing a PlanLibraryVideo - LibraryAnalytics - DashboardDashboardPhotography - Pro GalleryPro GalleryCustomer Management Tools - Subscriber RegistrationSubscriber RegistrationMusic - PlayerPlayerRoles & Permissions - Site MembersSite MembersConnect MailboxPremium Services - Connect MailboxWix Site SearchSite Editing - Wix StudioWix StudioAPIsVelo by Wix - APIsAnalytics - ReportsReportsBusiness Phone NumberCustomer Management Tools - Business Phone NumberCustomer Management Tools - Form SubmissionForm SubmissionStorefrontStores - StorefrontMobile Solutions - Spaces by WixSpaces by WixMarketing Tools - SEOSEOContent Manager - Dynamic PagesDynamic PagesEmbedded VideoVideo - Embedded VideoBookings - Make a BookingMake a BookingRestaurants - Table ReservationsTable ReservationsBookings - CalendarCalendarFrontendVelo by Wix - FrontendBandsInTown AppMusic - BandsInTown AppStore ManagementStores - Store ManagementMenu ManagementRestaurants - Menu ManagementIDEVelo by Wix - IDEBook a RoomHotels - Book a RoomSide MenuSite Dashboard - Side MenuApp Market - Developer ToolsDeveloper ToolsContributorsRoles & Permissions - ContributorsPoint of SaleStores - Point of SaleSign-InSite Editing - Sign-InCustomer Management Tools - Price QuotesPrice QuotesThird-Party IntegrationsVideo - Third-Party IntegrationsShippingStores - ShippingContent Manager - Data BindingData BindingApp Market - Market PlaceMarket PlaceBranded AppMobile Solutions - Branded AppHotels - Management and SettingsManagement and SettingsChatbotCustomer Care - ChatbotSite LoadingSite Loading - Site LoadingBlog - Blog ManagementBlog ManagementMultilingual - Site Language ManagementSite Language ManagementBlog - View PostView PostBookings - Management & SettingsManagement & SettingsSite Editing - Wix EditorWix EditorStudio WorkspaceStudio Workspace - Studio WorkspaceLogo MakerPayments - Wix PaymentsWix PaymentsCustomer Management Tools - InvoicesInvoicesMy SitesSite Dashboard - My SitesMedia - View\PreviewView\PreviewChatCustomer Management Tools - ChatContent Manager - Custom FormsCustom FormsForum - Forum ManagementForum ManagementCreate EventEvents - Create EventPlayerVideo - PlayerForum - View PostView PostCookiesPrivacy - CookiesDine by WixMobile Solutions - Dine by WixCheckoutStores - CheckoutGoogle Translate ServiceMultilingual - Google Translate ServiceMusic - Soundcloud AppSoundcloud AppPrivacy - User Data RequestUser Data Request

Timeline of updates

  1. identified

    The issue has been identified and a fix is being implemented.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Wix profile · Recent Wix incidents · Markdown · JSON