Wix: RESOLVED: Multiple Critical Issues with Wix Services
Wix reported a critical outage affecting services including Wix Editor, Sign-In, Checkout, Wix Payments, APIs, Bookings and Dashboard, impacting site management and customer transactions. It started at 2026-08-01 11:27 UTC and was resolved at 2026-08-01 14:44 UTC; no cause or fix was stated.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Payments - Third-Party Payment ProvidersThird-Party Payment ProvidersEmail MarketingMarketing Tools - Email MarketingPremium Services - Purchase Premium PlanPurchase Premium PlanCustomer Management Tools - Form ManagementForm ManagementStores - Third-Party LogisticsThird-Party LogisticsMedia - UploadUploadMobile Solutions - Wix Studio AppWix Studio AppFit by WixMobile Solutions - Fit by WixContactsCustomer Management Tools - ContactsPhoto AlbumsPhotography - Photo AlbumsDownloadMedia - DownloadConnect DomainPremium Services - Connect DomainApp ManagementMusic - App ManagementEvents - RegistrationRegistrationFacebook and Instagram Ads by WixMarketing Tools - Facebook and Instagram Ads by WixManagement and SettingsPricing Plans - Management and SettingsOnline OrdersRestaurants - Online OrdersRoles & Permissions - Team MembersTeam MembersCustomer Care - Help CenterHelp CenterArt StorePhotography - Art StoreMobile Solutions - Owner AppOwner AppBackendVelo by Wix - BackendAutomationsCustomer Management Tools - AutomationsCustomer Management Tools - WorkflowsWorkflowsNotificationsSite Dashboard - NotificationsPricing Plans - Purchasing a PlanPurchasing a PlanLibraryVideo - LibraryAnalytics - DashboardDashboardPhotography - Pro GalleryPro GalleryCustomer Management Tools - Subscriber RegistrationSubscriber RegistrationMusic - PlayerPlayerRoles & Permissions - Site MembersSite MembersConnect MailboxPremium Services - Connect MailboxWix Site SearchSite Editing - Wix StudioWix StudioAPIsVelo by Wix - APIsAnalytics - ReportsReportsBusiness Phone NumberCustomer Management Tools - Business Phone NumberCustomer Management Tools - Form SubmissionForm SubmissionStorefrontStores - StorefrontMobile Solutions - Spaces by WixSpaces by WixMarketing Tools - SEOSEOContent Manager - Dynamic PagesDynamic PagesEmbedded VideoVideo - Embedded VideoBookings - Make a BookingMake a BookingRestaurants - Table ReservationsTable ReservationsBookings - CalendarCalendarFrontendVelo by Wix - FrontendBandsInTown AppMusic - BandsInTown AppStore ManagementStores - Store ManagementMenu ManagementRestaurants - Menu ManagementIDEVelo by Wix - IDEBook a RoomHotels - Book a RoomSide MenuSite Dashboard - Side MenuApp Market - Developer ToolsDeveloper ToolsContributorsRoles & Permissions - ContributorsPoint of SaleStores - Point of SaleSign-InSite Editing - Sign-InCustomer Management Tools - Price QuotesPrice QuotesThird-Party IntegrationsVideo - Third-Party IntegrationsShippingStores - ShippingContent Manager - Data BindingData BindingApp Market - Market PlaceMarket PlaceBranded AppMobile Solutions - Branded AppHotels - Management and SettingsManagement and SettingsChatbotCustomer Care - ChatbotSite LoadingSite Loading - Site LoadingBlog - Blog ManagementBlog ManagementMultilingual - Site Language ManagementSite Language ManagementBlog - View PostView PostBookings - Management & SettingsManagement & SettingsSite Editing - Wix EditorWix EditorStudio WorkspaceStudio Workspace - Studio WorkspaceLogo MakerPayments - Wix PaymentsWix PaymentsCustomer Management Tools - InvoicesInvoicesMy SitesSite Dashboard - My SitesMedia - View\PreviewView\PreviewChatCustomer Management Tools - ChatContent Manager - Custom FormsCustom FormsForum - Forum ManagementForum ManagementCreate EventEvents - Create EventPlayerVideo - PlayerForum - View PostView PostCookiesPrivacy - CookiesDine by WixMobile Solutions - Dine by WixCheckoutStores - CheckoutGoogle Translate ServiceMultilingual - Google Translate ServiceMusic - Soundcloud AppSoundcloud AppPrivacy - User Data RequestUser Data Request
Timeline of updates
- investigating
We are currently investigating this issue.
- investigating
We are continuing to investigate this issue.
- investigating
We are continuing to investigate this issue.
- investigating
We are continuing to investigate this issue.
- investigating
We are continuing to investigate this issue.
- identified
The issue has been identified and a fix is being implemented.
- identified
We are continuing to work on a fix for this issue.
- identified
Our engineering team has identified the root cause of the issue and is actively executing multiple resolution paths to restore service as quickly as possible. Further updates to follow shortly.
- monitoring
A fix has been implemented and we are monitoring the results.
- monitoring
We are continuing to monitor for any further issues.
- monitoring
The underlying issue has been identified and fixed. Systems are currently recovering, though it may take a short time for all services to return to full capacity. We are continuing to monitor the situation closely.
- monitoring
We are continuing to monitor for any further issues.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Critical incident: RESOLVED: Multiple Critical Issues with Wix Services 2026-08-01 11:27 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Wix profile · Recent Wix incidents · Markdown · JSON